SHIPPING & PAYMENT
We currently ship through leading logistic partners servicing an expansive list of pin codes in India and across the world.
In case you want the products to be shipped to a country currently not enabled on our website by default or if you find a pin code to be unserviceable, do reach out to us through whatsapp on +91 6364665722 or email us at support@tvami.com and we will try our best to process your request.
SHIPPING CHARGES
Shipping and handling rates vary based on the product, its size and volume, the packaging used, and the shipping destination. You will see the final shipping and handling charges at the time of checkout after you provide the shipping address for your order.
DUTIES & TAXES FOR INTERNATIONAL ORDERS
Duties & Taxes for international orders are not included in your order and are over and above any shipping and handling charges paid at checkout. Many countries charge duties on imported items which are levied at the time of port entry and they vary based on the destination country and the products imported. Due to the nature of international shipping, occasionally a customer may have to pay additional import duties and taxes which are levied once a shipment reaches your country. However, we are unable to calculate when and how much these infrequent customs duty charges will be levied. In the case where additional customs charges are assessed, you will need to pay the applicable duties and taxes directly to the shipping agency at the time of your order delivery, after you receive an invoice by the shipping agent.
SHIPPING OF PRODUCTS
All orders are processed from our warehouse in Bangalore, Karnataka. Orders will be delivered to the shipping address mentioned at checkout.
TRACKING PACKAGE
Orders that have been processed and shipped can be tracked using the consignment/tracking number on the shipping agency’s website. Once your order is shipped, we will mail you your tracking number along with information about the shipping agency.
NON-AVAILABILITY ON DELIVERY
Our delivery partners will attempt to deliver the package three times before they return it to us. Please provide the complete & accurate shipping address including zip code and a mobile number. This will help us in delivering your order faster.
MODES OF PAYMENT
For shipping to India or internationally, we accept all major debit & credit cards (including Mastercard, Visa, Diners & American Express) and also provide Net Banking options across major banks via the third-party payment gateway Razorpay.
